Start ensuring your team runs in the black! Don’t hesitate to charge a late fee for unpaid items. Remember you are a business and have many expenses. Use the “Notes on Invoices” tab to add a reminder to please pay their bill in a timely fashion.
Don’t allow swimmers to swim if they are 60 days past due and do not deviate from it. Communicate this expectation frequently and ensure you implement it. One way is to restrict meet entries.
Accepting checks should also incur a fee to help cover the admin cost of not only the time to manually enter the payments but also the time/money to deposit them into a bank account. Charge an admin fee of $5.00 by filtering on check payers with a balance in the billing system, selecting all and then clicking “New Inv Item” to add the fee.
Use the “Viewed” column in Invoice & Payments to ensure your accounts are looking at their invoices. If not, e-mail those accounts their invoice again. Communication is key to leveraging the system.
What You'll Learn
How to activate credit card processing
How to set up your Billing Groups, Rosters, and more
How to create your Chart of Accounts
How Registration fees relate to Billing System fees
How to define recurring dues
How to create multi-athlete discounts
How to ensure everyone will get charged what you expect
How to enter initial account balances if needed
How to manage daily billing tasks and much more...